|
 Can I change my name,
instrument, or password information after I register?
 Due to the nature of the
subscription, each user may select one instrument that cannot change for
the duration of the subscription. If you need access to melodies
for more than one instrument, you will need to purchase additional
subscriptions. Individual users may update their personal
information at any time. Student users must have their
administrators do this for them.
But I just signed up and
ACCIDENTALLY PICKED THE WRONG INSTRUMENT!!!
Send an email to support@sightreadthis.com
and we'll take care of you.
What if I forget my
password?
For individual users and
administrators, click here. If
you are a student user, your director/teacher will be able to tell you
your current password. If you are an administrator who
needs student passwords, please contact us at support@sightreadthis.com.
If I play more than one
instrument, do I need another user logon?
Yes. We realize that this may be an
inconvenience to the few students who play more than one instrument,
however, it is the only effective way for the program to accurately
track the melodies you have played.
Do I need any plug-ins to see
and hear the music?
Any basic web browser such as
Internet Explorer or Netscape will allow you to see the melodies.
To hear the melodies, you may need to install a plugin that will play
MIDI files. Click here to go to
the MIDI test page. There will be instructions on that page if
your browser does not yet play MIDI files.
A melody appeared that is out
of the range of my instrument. Did I do something wrong?
If this happens, please report the
melody to us at support@sightreadthis.com
so we can correct the problem.
Can I print the
melodies?
According to the End User License
Agreement that you (or your administrator) agreed to, the use of
SightReadThis.com includes not reproducing these copyrighted melodies in
any fashion without express written permission from
SightReadThis.com. Obviously, though, we're operating on the honor
system here. Administrative users will have testing materials
available to them that have specific licenses for printing and copying.
Your program won't do
everything I want it to do. Can I request new features?
YES! We will continue to update and
refine the features already present on SightReadThis.com, and plan to
add new features in the future. Your ideas and comments are welcome! Use
the "contact us" menu to reach us, or email us at support@sightreadthis.com.
I play tenor sax. Will my
melodies be the same as those for alto sax? What about playback? Will
the melody be transposed correctly?
All of the melodies can be played by
any instrument, regardless of transposition. The playback transposition
and melody range will be based on the instrument you selected when you
registered.
If I purchase a group
subscription, will I be able to add new logons at a later date?
Additional logons can be purchased,
but the subscription time period will be the same as the original group
subscription.
Will I be notified when my
subscription expires?
Renewal notices will be emailed to
all subscribers prior to subscription expiration.
Can I run your program on a
Mac/PC/UNIX-based system?
Yes – any computer with Internet
access and a fairly current Web browser should work well. We highly
recommend using IE 5.0+ or Netscape 6.2+, however either IE 4+ or NS 4+
browsers should work fine.
I have a computer, but can’t
get on the Internet. Is there any way I can use your program?
Not yet. To utilize the features of
SightReadThis.com, you must have Internet access. We are researching CD
ROM versions of SightReadThis.com, but no such licenses are available at
this time.
Who writes the melodies for
SightReadThis.com?
The melodies are written by
composers and are NOT COMPUTER GENERATED. Each melody was
written according to a specific list of parameters (also available on
this site).
The music is too small to read
easily. Is there any way to make the notes bigger?
You must change the screen
resolution for your monitor. For Windows users, right-click on the
desktop, choose "properties", and click the
"Settings" tab. In the "screen area" slide
bar, move the pointer to the "more" side. Click OK.
On some of the melodies the
slurs, dynamics, double flats, etc., overlap the notes on the
staff. Should I report these to you?
Because of the extreme number of
transpositions of each melody, it is possible one passed by without
being examined carefully. Therefore, it is possible a melody,
especially in the higher levels, may have an error in editing on certain
transpositions. If any melody has become unreadable, please notify
us immediately and we will correct the problem. Include the melody
level, number, and key. Email: support@sightreadthis.com
Can I change the tempo of the
melody playback?
Not at this time, but we are
considering adding this feature on future versions.
This FAQ updated October 1, 2002
| 
